Shipping and Delivery

Delivery Policy

Introduction

Welcome to ChannelManager India. This Delivery Policy outlines the procedures and guidelines regarding the delivery of our Software as a Service (SaaS) products. Please read this policy carefully to understand our practices.

Service Delivery

Digital Delivery

  • Our services are delivered digitally. There are no physical products shipped.
  • Upon successful subscription or purchase, users will receive access to our services online through our platform.

Account Setup and Access

Account Creation

  • Once the purchase is confirmed, users will receive an email with instructions to set up their account.
  • Users must follow the instructions to create a username and password to access the services.

Access Credentials

  • Access credentials (username and password) are personal and must not be shared with others.
  • Users are responsible for maintaining the confidentiality of their access credentials.

Delivery Timeframes

Immediate Access

  • After the payment is processed, access to the service is typically granted immediately or within a few hours.
  • In rare cases, it may take up to 24 hours to activate your account and provide access.

Delays in Access

  • If there are any delays in service activation, users will be notified via email.
  • Users can contact our customer support team for any issues related to account access.

Notifications

Confirmation Email

  • Users will receive a confirmation email upon successful purchase or subscription, which includes details of the service and access instructions.

Service Updates

  • Any updates or changes to the service will be communicated to users via email or through notifications on our platform.

Customer Support

Support Channels

  • Our customer support team is available to assist with any issues related to service access and delivery.
  • Users can contact us via email or phone for support.

Contact Information

  • For any questions or assistance regarding service delivery, please contact us at: